Terms & Conditions

Welcome to Nimesh Jewels. These Terms & Conditions ("Terms") govern your use of this Nimesh Jewels website (the "Website") and every purchase made through it. Nimesh Jewels is a brand of Nimesh Corporation, FW 6032A, 6th Floor, Bharat Diamond Bourse, Bandra Kurla Complex, Bandra (East), Mumbai 400051, Maharashtra, India ("we", "us", "our"). By using the Website or placing an order you agree to these Terms.

1. Products

• All jewellery is crafted with lab-grown diamonds and hallmarked gold. Lab-grown diamonds are chemically, physically and optically identical to natural diamonds and are clearly sold as lab-grown.
• Centre stones are accompanied by an independent certificate (IGI or equivalent) wherever stated on the product page.
• Some pieces are available ready to ship, while others are made to order. Minor variations in weight and dimensions inherent to handcrafting may occur; final gold and diamond weights are stated on the invoice.
• Product images are for representation; slight differences in colour and scale may exist due to screens and photography.

2. Pricing & Payment

• Prices are in Indian Rupees (INR) and are linked to prevailing gold and diamond market rates; they may be revised without notice. The price at the time your order is placed and paid applies to that order.
• For your convenience, the Website may display prices converted into your local currency based on your location. Such conversions are indicative only — all orders are billed and processed in INR, and your bank's exchange rate and any international transaction charges will determine the final amount in your currency.
• Prices are inclusive of applicable GST unless stated otherwise. A GST invoice is issued for every order.
• Payments are processed securely by Razorpay (cards, UPI, netbanking, wallets and EMI where offered). We do not collect or store your card details on our servers.
• As per the Income-tax Rules, 1962 (Rule 114B), PAN is mandatory for purchases above ₹2,00,000. Business purchases require PAN and, where applicable, a GST number.
• Your order is confirmed only after successful payment authorisation and our order confirmation. We may decline or cancel an order for suspected fraud, pricing errors or unavailability; any amount already paid for such an order is refunded in full.

3. Orders, Cancellation & Returns

Cancellations, returns and refunds are governed by our Refund & Cancellation Policy. In short: cancellation requests before dispatch are handled personally on WhatsApp and are accepted at our discretion; we do not offer a general return window, and all return or exchange requests are likewise handled personally on WhatsApp.

4. Lifetime Buy-Back

We offer a lifetime buy-back on Nimesh Jewels pieces at the prevailing market value of the gold and diamond components at the time of buy-back, verified against your original invoice and certificate. Buy-back requests are arranged via WhatsApp or at our office by appointment.

5. Shipping

Dispatch timelines, insurance and delivery terms are described in our Shipping Policy. Every shipment is fully insured until it is delivered and signed for.

6. Intellectual Property

All content on the Website — designs, images, text, logos and branding — belongs to Nimesh Corporation or its licensors and may not be copied or used commercially without our written permission.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim connected with an order is limited to the amount paid for that order. We are not liable for indirect or consequential losses, or for delays caused by events beyond our reasonable control.

8. Privacy

Your personal information is handled as described in our Privacy Policy.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at Mumbai, Maharashtra have exclusive jurisdiction over any dispute arising from these Terms or your use of the Website.

10. Contact