Privacy Policy

This Privacy Policy explains how Nimesh Jewels, a brand of Nimesh Corporation ("we", "us"), collects, uses and protects your personal information when you use www.nimeshjewels.com or purchase from us. By using the Website you consent to this Policy.

1. Information We Collect

• Order details: name, mobile number, email address, delivery address and PIN code.
• Compliance details: PAN (mandatory for purchases above ₹2,00,000 under Income-tax Rules) and GST number for business purchases.
• Payment information: payments are processed by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI or banking credentials go directly to Razorpay — we never see or store them. We only receive a payment reference (payment ID) and status.
• Enquiries & appointments: details you share when booking a visit or contacting us on WhatsApp.
• Technical data: your shopping cart and preferences are kept in your own browser's local storage. We use no advertising trackers.

2. How We Use Your Information

• To process, confirm, invoice, ship and support your orders.
• To contact you about your order or enquiry (phone, WhatsApp, email).
• To meet legal obligations — tax invoicing, PAN reporting, accounting and fraud prevention.
• We do not sell, rent or trade your personal information. We share it only with the service providers necessary to fulfil your order: our payment gateway (Razorpay), secure database hosting, website hosting, and insured courier partners — each only what they need.

3. Data Storage & Security

• Order data is stored in a secured database with access restricted by row-level security and authenticated admin access.
• All traffic to the Website and to our payment and database providers is encrypted over HTTPS/TLS.
• We retain order and invoice records for as long as required by Indian tax and accounting law.

4. Your Rights

You may ask us to view, correct or delete the personal information we hold about you (subject to records we must legally retain, such as tax invoices). Write to us on WhatsApp or email and we will respond within a reasonable time.

5. Cookies & Local Storage

The Website uses your browser's local storage solely to remember your cart and display preferences. It does not use third-party advertising cookies.

6. Third-Party Links

The Website may link to external services (for example WhatsApp or certificate verification portals). Their privacy practices are governed by their own policies.

7. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date above reflects the current version.

8. Grievance & Contact